Labor Services Representative Trainee 1

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EXAM NUMBEREXAM TITLESALARYSALARY GRADE
28-450Labor Services Representative Trainee 1$46,529Equated to G-13
28-451Labor Services Representative Trainee 1 (Chinese Language)$46,529Equated to G-13
28-452Labor Services Representative Trainee 1 (Creole Language)$46,529Equated to G-13
28-453Labor Services Representative Trainee 1 (Korean Language)$46,529Equated to G-13
28-454Labor Services Representative Trainee 1 (Polish Language)$46,529Equated to G-13
28-455Labor Services Representative Trainee 1 (Russian Language)$46,529Equated to G-13
28-456Labor Services Representative Trainee 1 (Spanish Language)$46,529Equated to G-13

The Positions: These positions exist in the New York State Department of Labor and are located in many locations throughout the state. All of the traineeships are two (2) years in duration. Trainees who successfully meet standards after completion of the first year are advanced to Labor Services Representative Trainee 2, $49,202. Upon successful completion of the second year, you would be advanced to the full performance title of Labor Services Representative and (Parenthetics) (G-16), $54,903 without further examination.

Duties

As a Labor Services Representative Trainee 1, you would be trained, under supervision, to assist customers and provide services to the public in accordance with quality and quantity standards mandated by various laws, rules, and federal regulations. You would learn how to interview and elicit information from customers to ascertain services appropriate to meet their needs. Such services could include: eligibility determination for unemployment insurance benefits, making determinations regarding overpayments and forfeit penalties, reviewing cases submitted for unemployment insurance hearings, referral to employment opportunities and/or training programs, or various alternative services available from the Department of Labor and other public and private agencies. You would use computer applications and keyboarding skills to accomplish many of these activities.

Minimum Qualifications

On or before June 30, 2023, you must have a bachelor’s degree or higher.

  • For all candidates, you MUST submit proof of successful completion of the educational requirements to the New York State Department of Labor at the time of the employment interview or you will not be considered for appointment. Failure to meet the educational requirements by June 30, 2023, may result in your removal from the eligible list.
  • Your required educational credentials must have been awarded by an educational institution accredited by a regional, national, or specialized agency recognized as an accrediting agency by the United States (U.S.) Department of Education/Secretary of Education. If awarded by an institution outside of the U.S. and its territories, you must provide independent verification of equivalency. A list of companies that provide these services (fees must be paid to the company you choose) can be found at: http://www.cs.ny.gov/jobseeker/degrees.cfm. You will be required to provide this information to the hiring agency at the time of the interview.
  • New York State residency is not required.

For more information and to apply for the exam, click here.