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Consumer Frauds Representative Trainee 1

Starting Salary : $42,986

Deadline to apply:  August 15, 2018

 

 
EXAM NUMBER EXAM TITLE SALARY
26-538 Consumer Frauds Representative Trainee 1 $42,986
26-539 Consumer Frauds Representative Trainee 1 (Spanish Language) $42,986

Duties:

As a Consumer Frauds Representative Trainee 1, ” you would process, assess and respond to consumer complaints by e-mail, letter, telephone, and in person. Under the general supervision of an Assistant Attorney General, you may be required to investigate these complaints and serve as a mediator between the consumer and business organization. In addition, you may perform research, records management and report generation functions.” Duties will be performed under close supervision.

“If appointed to a Spanish language position, your duties would involve dealing with complaints from clients and with organizations whose primary language is Spanish.”

Source of information: www.cs.ny.gov

 

Requirements: you must meet the following requirements:

“On or before September 29, 2018, you must have completed 60 semester credit hours OR a paralegal degree/certificate program where either the credit hours or degree/certificate was granted from a regional, national, or specialized agency recognized as an accrediting agency by the U.S. Department of Education/ U.S. Secretary of Education AND two years of experience where more than half your time was spent dealing with the general public in a sales or consumer/customer service or problem resolution capacity.”

 

 

APPLICATIONS CAN BE  ELECTRONICALLY FILED.

Work Location:

New York State Office of the Attorney General (Department of Law) in various locations.

More Info.

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