Deadline: Applications Must Be Submitted or Postmarked By December 14, 2022.
Written Test To Be HeldFebruary 11, 2023.
You may be assigned to either Saturday or Sunday to take your test.
Location of positions: These positions exist in the New York State Department of Taxation and Finance in Albany and Rotterdam only.
| EXAM NUMBER | EXAM TITLE | SALARY | SALARY GRADE | |
|---|---|---|---|---|
| 26-776 | Taxpayer Services Specialist Trainee 1 | $41,634 | Equated to SG-11 | |
| 26-777 | Taxpayer Services Specialist Trainee 1 (Spanish Language) | $41,634 | Equated to SG-11 |
Duties
As a Taxpayer Services Specialist Trainee 1, you would engage in a variety of training opportunities to develop skills to perform various technical activities that require an in-depth understanding and application of various tax laws. You would also learn how to use automated processing systems in providing taxpayer information, assistance, and technical support. These activities include program development and evaluation; identification of tax processing system requirements; testing of tax processing systems; administration of contracts governing processing activities; provision of taxpayer contact centers’ services; and the resolution of return processing errors, taxpayer protests, and requests for refunds. Upon satisfactory completion of the two-year traineeship, you would advance without further examination to the position of Taxpayer Services Specialist 1, G-14.
As a Taxpayer Services Specialist Trainee 1 (Spanish Language), you would provide information and assistance as described above. A significant portion of your contacts would be with the Spanish-speaking public.
Minimum Qualifications
*Minimum Qualifications: On or before February 11, 2023, you must have:
- an associate’s degree or higher OR
- 60 or more college semester credit hours.
*If you expect to meet the educational requirements by September 30, 2023, you can take the written test. You MUST submit proof of successful completion of the educational requirements to the Appointing Authority at the time of the employment interview or you will not be considered for appointment. Failure to meet the educational requirements by September 30, 2023, may result in your removal from the eligible list.
Traineeships: The eligible list resulting from this open-competitive examination will be used to fill two-year traineeships leading to Taxpayer Services Specialist 1 G-14.
Upon successful completion of the twelve-month training as a Taxpayer Services Specialist Trainee 1, you will automatically advance to Taxpayer Services Specialist Trainee 2 at a salary of $46,529. Upon satisfactory completion of the twelve-month training as a Taxpayer Services Specialist Trainee 2, you will be advanced to the full title of Taxpayer Services Specialist 1, without further examination, at a salary of $49,202.
The above information is only a partial list of requirements for these positions.
For more information click here.
Credit: NYS Department Of civil Service Website.